Support for Momentap
Contact kiki.vocabulary@gmail.com with your device model, iOS version, and a description of the issue. Please do not send sensitive photos or payment card details.
Saving photos and videos
If you cannot save a photo or video, check Momentap’s Photos permission in iOS Settings and the available storage on your device. If the issue persists, contact support and describe what happens.
Restore or manage a subscription
Open Momentap Settings and choose Restore purchases. Make sure your Apple account is the one used to purchase. To cancel or change a subscription, use Manage subscription or the subscriptions section of your Apple account settings.
Camera permissions
Allow Camera access in iOS Settings for Momentap. Allow Microphone access to record audio with video, and Photos access to save captures. Available RAW and video formats depend on your device.
Privacy requests
For questions about your information or a privacy request, email the address above. Describe your request and we will help identify the relevant records.